1.800.922.4760
Do-It-Yourself Kits Toll Free Order line
Screen Rooms, Patio Covers, Sheds, Garages, Awnings - all in DIY Kits!

OR 5% Discount for Certified Cheque

do it yourself kits...
Screened Enclosures, garage shelters and window awnings

Do it yourself window awning kits, deck enclosure kits, garage shelter kits, and backyard storage shed kits are all worthwhile home improvements. You'll enjoy them now, and you'll appreciate the value they add to your home should you
ever go to sell.

Stop the sun from fading carpets, draperies and upholstery by installing a new window awning. We have both fabric  and aluminum window awnings in a fixed or roll up format.

Our manual or motorized vertical rollup shade blinds are a perfect late afternoon protection from the sun.

Backyard accents like garden arbours are an easy and inexpensive way to add elegance to any garden-scape.
 

Delivery Instructions...
Please note that the estimated delivery time quoted to you at the time of your order is based on information received from the manufacturer at that time. It can never be a guarantee of delivery time. ScreenHouses Unlimited will inform you immediately if we become aware of a change in circumstance from the manufacturer.

In keeping with our high standard of customer service, both as a company and with the manufacturers we represent, we would ask that you keep the following instructions for when you receive your order.

Whenever possible, for smaller items, UPS will be used as the delivery company.

Larger items will be delivered by Common Carrier (ABF Freight, N&B, APA, Yellow Freight, Overnite Express, Estes or any other major carrier deemed worthy by the manufacturer).

General Information
The carrier (delivery company) is paid to call you and set up a delivery time. At that time please take down the shipping company name and phone number. If they don't show up exactly on time, it would be the shipping company you would call. ScreenHouses Unlimited and Patio Concepts Inc. are not responsible for how the shipping company adheres to their shipping schedules. We will assist in any way we can however we may not be able to affect the day's outcome.

• Shipments by common carrier are delivered to or as close to the purchaser’s property line (driveway) provided the location is deemed accessible by the delivering freight carrier. The drivers’ responsibility ends by opening up the back of the truck. The driver is not responsible to unload to the curb. It is highly recommended that you have someone to help you unload your unit from the truck and into the garage or backyard. A standard 12 foot square screen room comes in a 7’ high, 4’ wide and 10” deep box weighing 125lbs. A standard 12’ x 10’ patio awning weighs approximately 160 pounds. A 10' x 23' steel garage is a set of 5 - 150lb. boxes. In all cases your unit will be shipped and packaged such that two people can carry any portion of your unit. You will be given a reasonable time frame to unload freight ranging between 15-30 minutes. Please be aware that freight is prepaid and that no additional expenses should be paid to delivering freight Carriers for deliveries described above. In the event that a clerical error has occurred - call us 1.800.922.4760
   

• If you wish to have the shipping company do more than what has been laid out above, they do have "pay for service" options available. You will need to discuss that with the shipping company when they call to make the delivery time arrangements.

Please note that the shipping companies reserve the right to come out to the site to inspect any damages being claimed.

Most shippers and drivers are wonderful people and honestly do their best to assist you, however damage and accidents can occur. If there is damage, stay calm, there is always someone to assist you with the inconvenience. Call us right away and we will solve the problem promptly and in a time efficient way.

Your Responsibilities

• Inspect the boxes carefully for any damage or holes.

• Please note ALL damages on the bill of lading which the driver has you sign.

• There may not be any damage to the unit itself, however, if we do need to get some new parts out to you, knowing who is responsible for the damage will help speed the process up.

• Please understand that it is only the most extreme cases of damage where the shipment should be refused. If you are considering refusing, please attempt to get hold of us while the driver is still there. We will try to guide you in this decision.

• If the damage is so severe as to warrant that the unit be refused, know in advance, that it will take a few weeks or more to get a replacement shipped. 

Special Note:
For W Pan Patio Covers, Insulated Top Systems & Screen Walls Only Systems

• Inspect the boxes and contents carefully for any damage or holes.

• Please note ALL damages on the bill of lading which the driver has you sign.

• The carrier is under instruction to take back all damaged items. Even if one or two pans, roof panels, or lengths of mainframe are damaged, the driver is to take those with him and these need to be itemized on the bill of lading. These items will then be replaced and shipped out to you promptly. Please call us with the items that were damaged so we can expedite the order.

What we can do...

• ...work with you, the shipping company and the manufacturer to get you the replacement parts as quickly as possible. Manufacturing times and shipping distances will obviously affect timelines.

What we cannot do...

• Get replacement materials for damage that is not noted at the time of delivery.

• Honor claims of damage after the unit has been signed for 'as received in good condition.' (Click here for further explanation)
  

• Offer 'inconvenience' compensation for timelines that change due to manufacturing or shipping delays.

• Offer compensation for agreements between our customers and their contractors that may be affected by manufacturing or shipping delays.

Unfortunately, over the years a ‘few bad apples’ have forced the need for very specific rules, so that both parties are protected.

We hope we can be of service to you again.
Be sure to book-mark us as your choice for top quality Do-It-Yourself Home Improvement products at a sensible price.

Best Regards,

Bob, Shawn, Glenn
The Team
Patio Concepts Inc.
1.800.922.4760
Email us anytime!