Based in Ottawa, Ontario, we bring more than 20 years of strong relationships with premium manufacturers throughout North America to deliver contractor grade products to everyone. Patio Concepts has been exclusively focused on ecommerce since 2001, long before ecommerce was cool! As entrepreneurs we have a passion for being able to do things for ourselves, and delivering exceptional products and service to our customers. So when we choose to do business with a manufacturer, it will always be based on the quality of the product PLUS the passion of the manufacturer to have a happy DIYer at the end of the project.
Our Mailing Address:
Patio Concepts Inc.
66 Lisgar St
Ottawa, ON
K2P 0C1
To Reach us:
Toll Free: 1.800.922.4760
Fax: 855.922.4494
Email:
Click here to email us
Business Hours:
Monday through Thursday - 8 to 5 EST
Saturday - 10am to 2pm EST
Sunday - Closed
Patio Concepts Inc. is an online retailer of high quality exterior home improvements products. We do not manufacture anything directly, but have established relationships with 20+ manufacturers of quality 'do it yourself' kits who want their product found by potential customers such as you! We take pride in understand the technical details of the products we represent make ourselves available to answer any and all questions you may have before, during or after purchase. This includes installation!
We do not stock anything nor do we maintain any local showroom. In order to keep costs to you at a minimum, we leverage the manufacturers relationship with large shipping companies to have the product delivered to you directly from the manufacturer. This allows us to focus on making sure you are getting what need, that you understand the product you will be receiving prior to purchase and to be available post sale for any further questions on the product or its installation. Our company was a trail blazer in the dropship ecommerce industry and continues to strive to deliver great products to great people.
Delivery Included within Canada. All pricing includes delivery to your home, business or cottage address in or near most major centres within Canada.
Call Toll Free 1.800.922.4760 to speak to a representative or to place your order!
*Some remote and island ferry access areas subject to a surcharge. Other exceptions may apply.
**Please note that some items are custom made and are not returnable**
We provide personal service and advice on your selection. Please call or email us with your questions on deck size, clearances, installation advice and tips. We are here to serve.
Obtaining necessary permits is the sole responsibility of the purchaser. Customers agree to hold Patio Concepts Inc. and the manufacturer free of any liability for improper installation, maintenance and repair.
Read more about legal stuff .
We would love to help! Call and talk it through with us.
Call: 1 (800) 922-4760 and talk with our experts. We provide personal service and advice on your selection. Please call or email us with your questions and installation advice and tips. We are here to serve.
Delivery Included!* | No Handling Fees | Only applicable taxes are extra.
Contact Us to OrderCovid-19 Impacts
Hello! We hope you and your loved ones are healthy and safe. Our Patio Concepts team is continuing to take every measure to ensure the safety of our employees and meet the needs of all our customers. COVID-19 has resulted in an unexpected surge in product sales.
People are using their backyards and gardens as a sanctuary and escape during these trying times. We love this! However, this has keeping up with demand a challenge. Be assured we are doing everything possible to work with our vendors so we can quickly ship out your orders.
Thank you for choosing Patio Concepts!